My customer was so understanding with my infirmity! I'm still kinky, LOL<(:o)} But my back is getting better by the hour. I was able to get the order out and, because she was so patient and understanding, I sent a couple of boxes of crayons and 2 sets of bug coloring and activity sheets for her bug-loving son and nephew. I believe when you are upfront and honest with your customers they will respond with great compassion and understanding. Personally, I like to reward that in a person. It's a quality that should be encouraged and applauded. I worked as a manager in a retail setting for 20+ years and let me tell you, sometimes that quality was sorely lacking! Luckily, I have the best customers in the whole entire and I try to let them know that by the way I treat them.
And thank you to everyone who gave me some suggestions, I tried most of them and they did give me a little relief!
