tag:blogger.com,1999:blog-3404212196262823964.post6544102290382411310..comments2023-06-10T11:23:14.351-04:00Comments on busylittleelf: Customer Service: How to Guarantee Return Business: Lesson #2elfhttp://www.blogger.com/profile/01602189816927015298noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3404212196262823964.post-55343750455343146612010-04-27T09:57:54.617-04:002010-04-27T09:57:54.617-04:00I guess in the end the company is the one who lost...I guess in the end the company is the one who lost here. I ended up with 3 packages of each color of glitter(and 1 of each was lost/stolen from the first package) and only paid for 1 round of shipping(they sent 3 packages which ended up costing them almost the amount of my sale), so all in all it ended up being irritating but the only thing I lost was time(which is valuable) but the extra glitter will save my business money down the road. I have a feeling(wishful thinking perhaps) that maybe they will try to make sure something like this doesn't happen again, but then again we'll have to see!elfhttps://www.blogger.com/profile/01602189816927015298noreply@blogger.comtag:blogger.com,1999:blog-3404212196262823964.post-87664443285482514182010-04-27T08:49:35.319-04:002010-04-27T08:49:35.319-04:00Isn't that the (excuse me) pisser? The one co...Isn't that the (excuse me) pisser? The one company that doesn't have great service is the one that offers you the most choice. And maybe that's it and why: a lot of companies like that get complacent-- you don't have other options, so they get lax with their customer service.<br /><br />Glad you finally got your glitter, though!AWJhttps://www.blogger.com/profile/11281016192885390352noreply@blogger.com